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Get in touch with our team to discuss your order tracking and shipping status bot needs
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Office
1250 René-Lévesque Boulevard West
Montreal, Quebec H3B 4W8
Canada
Interested in Our Services?
Learn more about how TrackFlow Logistics can transform your delivery operations
View Our ServicesFrequently Asked Questions
Quick answers to common questions about our services
How long does it take to implement a tracking bot?
Implementation typically takes 2-4 weeks depending on complexity and integration requirements. We'll provide a detailed timeline during our initial consultation.
Can you integrate with our existing logistics system?
Yes, we specialize in multi-carrier integration. We support most major logistics platforms and can build custom integrations for specialized systems.
What carriers do you support?
We integrate with all major carriers including Canada Post, UPS, FedEx, DHL, and numerous regional logistics partners. Contact us for specific carrier requirements.
Do you offer 24/7 support?
We provide business hours support (9 AM – 6 PM EST) with emergency support available. Premium support packages with extended hours are available.
What channels can the bot operate on?
Our bots work across SMS, email, web chat, Facebook Messenger, WhatsApp, and more. We customize the channels based on your customer preferences.
How is customer data secured?
We implement enterprise-grade security with encrypted data transmission, secure APIs, and compliance with GDPR and Canadian privacy regulations.
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