Disclaimer

This Disclaimer applies to the use of TrackFlow Logistics (TrackFlow Logistics Limited) and its content. We provide information and services for general purposes only, and your use of our platform constitutes acceptance of these terms. We strive to maintain accurate and up-to-date information regarding order tracking and shipping status services, but we cannot guarantee the completeness, accuracy, or reliability of all content displayed on our platform.

General Disclaimer

Our order tracking and shipping status bot is designed to assist Montreal logistics companies and their customers with delivery updates and shipment monitoring. We provide this service on an "as-is" basis without warranties of any kind, express or implied. We do not warrant that the information provided will be error-free, uninterrupted, or secure. Your reliance on any information obtained through our platform is entirely at your own risk.

We are not responsible for delays, lost shipments, or inaccuracies in tracking information that may originate from third-party carriers or logistics partners. The data displayed on our platform reflects information provided by shipping carriers and may not always be real-time. We recommend verifying critical shipment details directly with your carrier when necessary.

No Professional Advice

The content and services provided through our platform do not constitute professional logistics, legal, or business advice. We do not assume responsibility for decisions made based on information accessed through our system. Logistics companies using our bot should conduct their own due diligence and consult with appropriate professionals regarding their specific operational needs.

Our platform is intended as a supplementary tool to enhance customer communication and operational efficiency. We cannot be held liable for business decisions, customer service issues, or operational failures that may arise from the use or misuse of our services. Each logistics company remains responsible for maintaining their own quality standards and customer service protocols.

Liability Limits

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform, including but not limited to lost profits, lost revenue, lost data, or business interruption. Our total liability for any claims related to our services shall not exceed the amount you have paid for our services in the preceding twelve months.

We are not liable for technical failures, server downtime, or interruptions in service that may occur due to circumstances beyond our reasonable control. By using our platform, you agree to release us from any claims arising from technical issues, data loss, or service unavailability. We recommend implementing backup systems and independent verification methods for mission-critical shipping operations.